ICARE ACADEMY TERMS OF SERVICE

These iCare Academy Terms of Service have been published on 22nd September 2022.

Dear Partner (“you”),

welcome to iCare ACADEMY!

The following Terms of Service govern the use of academy.icare-world.com (“Website”). Please read these Terms of
Service carefully before accessing the Website. BY ACCESSING THE WEBSITE AND CLICKING THE “ACCEPT TERMS OF
SERVICE” BUTTON AND MARKING TICK BOXES RELATING TO PROCESSING OF YOUR PERSONAL DATA, YOU AGREE TO BE
FULLY BOUND BY THESE TERMS OF SERVICE.

These Terms of Service create a valid and enforceable agreement between you and ICARE FINLAND Oy (“iCare”, “we”,
“us”) (Business ID 1084502-3, domiciled in Helsinki, Finland; https://www.icare-world.com/) (“Agreement”). IF YOU DO
NOT ACCEPT THESE TERMS OF SERVICE, DO NOT ACCESS THE WEBSITE.

The Website is operated by iCare. The use of the Website is intended for iCare’s personnel and iCare’s Official Partners
only. iCare nominates its Official Partners. If you do not belong to these categories, you are not authorized to access the
Website and its content.

1 ACCOUNT

You are required to create an account with a personal, secure password in order to access to the eLearning
materials made available to you on the Website, including but not limited to videos, pictures, text and
questionnaires (hereinafter referred to as “eLearning Materials”). The account is personal. You may not
provide access to your account to any other person, or disclose your login information such as password to
any other person. We reserve the right to grant an account or not.

You agree to take all reasonable measures to prevent unauthorized access to your account. In case you
suspect or you become aware that someone else has been using your account, or your account has been
compromised, contact immediately [email protected]

If your employment relationship with iCare or with an Official Partner of iCare is terminated, please inform
us in a timely manner, so we can terminate your account. You may send request to terminate your account
by contacting your reference Sales Area Manager or Downstream Marketing Manager

Please be aware that in any case your account will be terminated six months after your last login. However,
personal data can be stored after that if there is any dispute between you and iCare or if iCare suspects of
breach of these Terms or the materials in the service by you.

2 SERVICE

In accordance with this Agreement and based on the personal account as stated in section 1 above, iCare
makes available free-of-charge, to iCare’s personnel and iCare’s Official Partners, eLearning Materials
relating to the use of iCare’s products on the Website. The eLearning Materials made available to you is
based on your request and relevance to you depending on your relationship with iCare.

The purpose of this service is to ensure the safe and correct use of iCare’s products and services. You may
not use eLearning Materials for any other purpose than for educational purpose only.

iCare will provide updates to the learning materials in the manner and amounts decided by iCare.

The Website is provided on TalentLMS platform. At all times when using the service, you shall comply with
the terms of service of the Website provider Epignosis LLC: https://www.talentlms.com/terms

3 INTELLECTUAL PROPERTY

Title and any and all intellectual property rights in and to the eLearning Materials provided by the iCare on
the Website and any copies, modifications, translations, amendments and derivatives thereof are and shall
belong only to iCare. You are not allowed to use the eLearning Materialsfor any other purpose than explicitly
agreed in this Agreement.

Title and any and all intellectual property rights in and to the Website and any copies, modifications,
translations, amendments and derivatives thereof are and shall belong only to iCare. You are not allowed
to use the Website for any other purpose than explicitly agreed in this Agreement.

Title and any and all intellectual property rights in and to TalentLMS, and its components and all copies,
modifications, translations, amendments and derivates thereof are and shall belong to Epignosis LLC and its
licensor. You are not allowed to use TalentLMS for any other purpose than to access the eLearning Materials
made available to you by iCare for educational purposes only in TalentLMS platform.

You are not allowed to, including but not limited to: (a) copy, modify, alter, translate, amend, duplicate any
eLearning Materials or TalentLMS or the Website; (b) in any way make available, distribute, rent, transfer
or display any eLearning Materials or TalentLMS or the Website to any other person; (c) reverse engineer,
decompile, disassemble or otherwise attempt to obtain source code, object code, or underlying structure
or ideas, or algorithms of TalentLMS or the Website

4 PERSONAL DATA

iCare Academy Privacy Policy, as displayed or provided to you, apply to the processing of your personal data.
You will have to accept the processing of your personal data in accordance with the Privacy Policy. If you
don’t accept you cannot use the Website.

5 CONFIDENTIALITY

Each party (i) shall keep in confidence all information of the other party of confidential nature or marked as
confidential, including but not limited to eLearning Materials (together referred to as “Confidential
Information”); (ii) may not disclose the other party’s Confidential Information to any third party and (ii) may
not use the other party’s Confidential Information for any purpose other than for fulfilling its obligations
and using its rights arising out of this agreement between the Parties.

The foregoing obligations shall not apply to information: (i) which at the time of the disclosure is or later
becomes generally available or otherwise public through no fault of the receiving party; (ii) which was in the
possession or knowledge of the receiving party prior to receipt of the same from the other party; (iii) which
the receiving party receives from a third party who is not bound by a confidentiality obligation towards the
other party regarding the same Confidential Information; (iv) which the receiving party has independently
developed without using the other party’s Confidential Information; or (v) which shall be disclosed based
on law or an order by an authority or court. Unauthorized disclosures of Confidential Information that are
caused by security breaches or other similar causes are not regarded as a breach of this confidentiality
obligation.

6 LIMITATION OF LIABILITY

iCare shall not be liable for any errors or defects in the eLearning Materials or on the Website. The service
and the eLearning Materials and the Website are provided “AS IS” and “AS-AVAILABLE”, unless otherwise
ordered by mandatory law. iCare shall not be liable for any delays, defects or damages unless otherwise
ordered by mandatory law. However, iCare strives to provide accurate information. ICARE DOES NOT MAKE;
AND HEREBY DISCLAIMS; ANY AND ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF THIRD-PARTY
INTELLECTUAL PROPERTY RIGHTS, AS WIDELY AS ALLOWED UNDER MANDATORY LAW.

7 TERMINATION

Each party may terminate this Agreement at will by giving one-month prior written notice (also email is
deemed as sufficient) to the other party. However, the sections 3, 4, 5 and 6 shall remain in force. Please be
aware that termination of this Agreement might affect your other contractual relationships with iCare.

This Agreement will be automatically terminated if you do not access the Website with your account for six
months.

iCare may terminate this Agreement with immediate effect and deny access to the service if you commit a
material breach of this Agreement.

Upon any termination of this Agreement, you shall cease to use the service and your account will be
terminated.

8 MISCELLANEOUS

We may update these Terms of Service from time to time. We inform thereof on the Website. Updated
Terms of Service apply after three months have lapsed as of when they were available on the Website.

While accessing and browsing the Website you agree to comply with all applicable sanction and export
control laws and regulations.

You may not assign this Agreement to any third party, unless mandatory law stipulates otherwise. iCare may
assign all of its rights and obligations arising out of this Agreement to any third party.

This Agreement constitute the complete set of terms applicable between you and iCare with respect to the
subject matter hereof.

If any provision of this Agreement is found to be contrary to law, the other provisions of this Agreement will
remain in force. This Agreement shall be interpreted so as to best accomplish the objectives of the original
provision to the fullest extent allowed by law.

This Agreement shall be construed in accordance with the laws of Finland, excluding its choice of law
provisions and the UN Convention on Contracts for the International Sale of Goods. Any dispute, controversy
or claim arising out of or relating to this Agreement, or the breach, termination or validity thereof, shall be
settled in a district court in Finland in the first instance.